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Are you considering becoming a commercial truck driver? We can understand why. Commercial vehicle drivers, particularly semi-truck drivers, are in high demand in the US. Truck drivers often earn good salaries, too.

But how much do semi-truck drivers make an hour, and what influences their potential income? Get the facts in this guide to semi-truck driver earnings.

How Much Does a Semi-Truck Driver Make?

The answer to this question can vary widely, depending on where you look for the information. Job sites base their calculations on what the job posts they’re sharing are offering. Meanwhile, government websites post statistics based on more comprehensive data.

However, job sites will give you a pretty good indication of what many truck drivers are earning. They also provide valuable info on the requirements for different types of semi-truck-driving jobs.

National Average Truck Driver

How much do semi-truck drivers make an hour or per year according to government data?

Let’s look at the US Bureau of Labor Statistics’ last available data (2023) for heavy and tractor-trailer truck driver salaries. It showed a median of $54,320 per year or $26.12 per hour. Also, approximately 240,300 openings for heavy and tractor-trailer truck drivers are projected each year, on average, until 2033.

Meanwhile, the median annual wage for all workers at that time was $48,060. This proves that heavy truck driving can be a sensible career choice.

Average Salary Annual Salary and Hourly Earnings on Job Sites

According to the employment site Indeed, the average salary for a truck driver in the US is $93,206 per year or $30.99 an hour.  But, truck driver salaries start at about $41,408 a year.

Why such a big difference? Owner-operators with their own semi-trucks are likely the ones earning the higher salaries. Truck drivers who drive for smaller businesses are probably the ones at the lower end of the pay scale.

The Highest Paying Semi-Truck Driver Jobs

There are different types of truck-driving jobs. Semi-truck driver jobs that involve specialized vehicles, very long distances and difficult driving conditions, or dangerous cargo usually have the highest earning potential.

Of course, if you own your own truck and act as an independent contractor, you’ll have even better odds of a good income.

Owner-Operators

The average salary for an owner-operator driver in the US is $147 per hour or $343,218 per year. But this is more open to variation than other trucker jobs because owner-operators themselves determine what their earnings will be.

Being an owner-operator truck driver gives you more freedom and more earning potential, and it also demands more responsibility. But if you’re thinking of making a career as a solo driver, you’re not alone. Many resources can help you make a success of your path as an owner-operator.

American Trucking Associations don’t just provide vital support to large trucking businesses and fleet owners. They also help truck owner-operators stay up-to-date with industry trends and navigate state regulatory compliance.

Specialty Vehicle Haulers

What truck drivers earn often depends on what type of truck they’re driving. So, how much do semi-truck drivers make an hour driving specialty vehicles such as car haulers? According to data on the job site Indeed, the average salary in the US for a car hauler is $48.09 per hour or $96,173 per year.

Driving specialty vehicles like those designed for construction or hauling new cars can pay quite well. That said, it typically requires further training aside from a commercial driver’s license (CDL).

That said, it offers job seekers more flexibility, allowing drivers to apply for a wider range of semi-truck driving jobs. You may decide to start driving a regular delivery truck and work your way up to driving a specialty vehicle.

Over the Road Truckers

Over-the-road or OTR truckers transport goods over long distances, across state lines, and even across international borders. Unlike regional drivers, they are on the road for several weeks or even months at a time, on average 300 days annually. That’s why they usually earn more than regional truck drivers.

The average OTR trucker base salary before bonuses or profit sharing, according to Payscale, is currently $65,974 per year or $24.23 an hour. But it can be far higher for experienced drivers working for large, international companies.

Continuous long-distance driving is not for everybody. But, the abundance of truck stops in the US makes these long-haul drivers’ lives a lot easier. So, remember to check out our truck drivers’ guide to truck stops if you’re interested in long-distance trucking.

Hazmat Drivers

How much does a semi-truck driver make an hour? What they’re hauling can influence their potential income. Hazmat transport is the perfect example. The average hazmat truck driver in the United States earns approximately $30 an hour, but some can earn much more.

Hazmat truck drivers transport hazardous materials from place to place, preventing these toxic substances from harming people and more populated environments. It pays well because of the higher risks involved than with other cargo.

These drivers must inspect containers of hazardous materials for leaks or damage, load and secure them in the truck, and unload them again. And all the while, they have to wear protective gear and follow stringent safety regulations.

What Affects The Average Annual Salary Of A Semi-Truck Driver?

How much does a semi-truck driver make an hour, and what are the factors that determine that rate? The company the driver works for, the business size and location, the job description, and the trucking route all play a role in determining salary.

Location and Route Type

Location often plays a larger role in earning potential than you might think. This is true for almost every industry and job description, including driving a semi.

Local drivers who aren’t finding the salary they’re looking for and don’t mind relocating simply try somewhere else. Trucker salaries can vary widely between states, so relocation may prove to be the answer to raising your hourly rate.

The route driven is another significant factor. Driving through rough terrain, high-crime areas, dangerous climatic conditions, and steep or narrow roads makes driving a semi much more challenging and risky. That often means you can demand more pay per hour.

These risk factors also contribute to the need for comprehensive commercial truck insurance. This is insurance designed to protect against damage and loss along the road. There are different types of truck insurance, so read through our commercial truck insurance tips to find the best coverage.

Business Size and Job Description

Who you choose to work for and the role assigned to you will affect what you can earn as a commercial truck driver. Is it a small, local business just starting to make a name for itself or a major player in the trucking industry with a huge fleet? The salaries they offer will be very different.

Also, truck driver jobs are not all alike.

Some truck-driving jobs require much longer distances and more hours on the road than others. On the plus side, they will typically pay more than 9-5 delivery drivers. And if you’ll be driving a specialty vehicle or transporting dangerous goods, you can also look forward to an even higher potential income.

The Driver’s Experience

You’ll need a commercial driver’s license (CDL) to drive a commercial truck in the US. You’ll find a few smaller companies willing to give you a job with less experience if you can prove proficiency. The important thing is having a CDL, being healthy and drug-free, with a clear driving record.

If you haven’t got your CDL yet, check out our guide to the top CDL training schools for semi-truck drivers. This is the first step on the journey to becoming a well-paid semi-truck driver.

But aside from the commercial driver’s license, most trucking companies look for experience. Some companies require that job applicants have a CDL for at least two years before applying with them. If you’re going to be driving a specialty vehicle or transporting hazardous goods, this will be even more important.

Knowledge of transport logistics, preventive truck maintenance, and the routes you’ll be expected to drive will be to your advantage. And it won’t hurt if you’re tech-savvy, either. Modern trucks use integrated telematics and AI technologies, and you’ll need to know how they function.

Conclusion

How much do semi-truck drivers make an hour? Their earning potential depends on various factors. These include their location, routes, experience, working conditions, who they work for, the type of truck, and the cargo they haul.

Most semi-truck drivers earn a good salary and enjoy the freedom of being on the open road. And if you’re thinking of putting that CDL to use with your own truck as an owner/operator, Mission Financial Services can help.

Regardless of whether you’re looking for a new or used truck, the top of the range or a budget beast, we’ll get you the financing you need. Contact us today to get the wheels turning.

Driving a commercial motor vehicle requires more advanced driving knowledge and skills than driving a regular car. That is why it requires its own license, the CDL, and has training schools and programs specifically designed for and committed to teaching these skills.

So, what will you learn at a semi-truck driving school, and which are the top CDL training schools to consider? Find out all in this short guide to CDL training.

What is a Commercial Driver’s License Training Program?

A commercial driver’s license (CDL) training program is a specialized course designed to prepare students to qualify for a commercial driver’s license. And if you are keen on driving commercial vehicles like semi-trucks for a living, that’s the license you’ll need.

Education Benefits Offered

The Federal Motor Carrier Safety Administration (FMCSA), a division of the Department of Transport (DOT), oversees the issuing of CDL licenses. But CDL training schools help you prepare for getting the license.

You’ll have access to the shared industry expertise of experienced instructors and learn all about what it takes to drive a semi, safely. CDL programs at a semi-truck driver school typically include classes taught by knowledgeable instructors as well as practice driving lessons.

Best CDL Training Schools

If the open road is beckoning, heed the call and head to one of these leading CDL training schools.

All-State Career

Are you in Baltimore, Maryland, or Pittsburgh, Pennsylvania, and planning to make interstate trucking your career?

You can’t go wrong with the commercial driving programs at the All-State Career CDL school. They offer various courses, including Advanced Tractor Trailer Driving, Class A CDL Driving, Class B CDL Driving, and Commercial Truck Driver Training.

Roadmaster Drivers School

Roadmaster Drivers School offers comprehensive CDL instruction and behind-the-wheel truck-driving training.

This CDL training school has multiple locations in several US states. Their Class A CDL Training Program provides students with the skills to qualify for entry-level commercial driver positions. Roadmaster offers financial assistance with tuition and career placement services.

International Truck School

The California-based International Truck School offers CDL training for Class A and B licenses and hands-on experience with 10-speed manual trucks. These schools offer small classes for more personalized tuition, and job placement assistance is available. This school also has classes in Spanish.

SAGE Truck Driving School

SAGE Truck Driving Schools are situated at multiple locations across the US. They offer Class A and B CDL training courses.

SAGE schools go the extra mile, with resume and application assistance, interview preparation, and even job offer analysis. Therefore, they not only help you qualify for a truck-driving job but also help you find the best opportunities.

Ace Trucking Academy

The Ace Trucking Academy is based in Houston, Texas. You can get your entry-level driver training and permit here, followed by a Commercial Learner’s Permit (CLP). Ace offers extensive behind-the-wheel training for anyone wanting to qualify for the CDL.

5 Steps to Getting Your CDL

Once you have chosen the semi-truck driver school that seems to be the best fit for you, there are 5 steps to getting your CDL.

1. Apply for the CDL Training Program

Apply for the truck driver training program that best meets your needs. Attend the orientation at your chosen semi-truck driver school. You’ll learn what to expect on the CDL truck driver course and meet all the instructors.

If you have any more questions about the CDL training at that point, you’ll have a chance to get them answered.

2. Obtain an ELDT and Commercial Learner’s Permit

To qualify for a CDL, you must complete the Entry Level Driver Training (ELDT).  FMCSA’s ELDT regulations are the foundation for training requirements for entry-level drivers seeking to obtain Class A or B CDLs.

A commercial learner’s permit (CLP) is a permit that only authorizes you to practice on public roads with a qualified CDL holder sitting next to you.

Class A vs. Class B

Class A CDL drivers can operate vehicles with a gross combination weight of 26,001 pounds or more if the vehicle being towed is heavier than 10,000 pounds. Class B CDL: Drivers can operate a single vehicle with a Gross Vehicle Weight Rating of 26,001 pounds or more and tow vehicles under 10,000 pounds.

3. Receive Classroom Training and Instruction & Behind-the-Wheel Experience

Every top semi-truck driver school offers both classroom instruction and practical commercial truck driver training. Once you have received enough classroom training, your semi-truck driver school teachers will take you through more hands-on training.

4. Gain Behind-the-Wheel Experience and Complete Your CDL Driver Training

The behind-the-wheel component is crucial as it will prepare you with the right driving skills for the semi-truck driving experience. Attending a few classes is not enough to get the trucking job you desire. Even if it gets tough, you must complete your CDL driver training.

There are realities of the truck-driving industry you’ll discover once you’ve been driving for a while. One of these is a driver’s knee, a repetitive strain injury that affects professional truck drivers. The more prepared you are, the more likely you can prevent it when you start working as a semi-truck driver.

5. Pass the DOT Physical and Pass Your CDL Exam

DOT requires that drivers undergo a health check to ensure that they meet the physical and mental demands of semi-truck driving.

The FMCSA regulates these mandatory health exams. You’ll have to pass this physical exam regularly to keep driving commercial vehicles. Our complete guide to the DOT physical will give you all the information you need.

Once you have passed your CDL exam, you’re ready to start your career as a truck driver.

Once You Have Your CDL, What’s Next?

If you intend to start your own driver/operator business, you’ll also need to meet FMCSA requirements for commercial vehicle insurance. We’ve compiled a list of the most common truck insurance questions and answers, so be sure to give that a read.

Whether you are an owner/operator or in the employ of a large motor carrier, we recommend that you familiarize yourself with basic truck maintenance and repair.

This will be very helpful to you should any minor mechanical incidents occur on the road that impair your truck. You will be able to repair small problems yourself and get back on the road quickly.  It also offers more flexibility in your career. Trucking companies will be keen to hire a driver who can maintain the truck en route.

Conclusion

A good semi-truck driver school will help you prepare for getting a commercial driver’s license. It’s the first step in becoming a semi-truck driver. You may even start to dream of starting your own motor carrier business. And Mission Financial Services can make that dream a reality.

We help people get the financing they need to buy new or used semi-trucks and other commercial vehicles. We offer a variety of lending options for purchasing commercial vehicles or paying for truck repairs. Contact us today.

Are you looking for truck drivers to transport your goods regionally or interstate?  To ensure that your job posting attracts the best applicants, you need a good job description.

Don’t worry if you’ve never written one before. In this short guide, we explain how to write a commercial truck driver job description.

Truck Driver Job Description

If you are unsure about what to include in your commercial truck driver job description, here are the most important categories to include.

Job Title and Summary

The job title should be at the very beginning of your commercial truck driver job description. Next, include a short job brief or summary of the job on offer.

This will tell applicants if they need to read the job description further or not. They will quickly know if they may be right for the job.

Truck Driver Responsibilities

Next, you’ll list the responsibilities the successful applicant will have. So, let’s have a look at some typical truck drivers’ responsibilities.

A truck driver is responsible for transporting goods or materials by road to and from manufacturers, warehouses, retail businesses, and/or distribution centers. It is not usually the driver’s responsibility to plan the route but instead to deliver the cargo on time.

Typical responsibilities also include picking up and delivering cargo while navigating fuel stops and any toll roads along the route. You may also require basic truck inspection, upkeep, and preventative maintenance may also be required. If this is the case, mention this in the job description, too.

A driver should be able to handle any impromptu route changes in an emergency. Therefore, it helps if they are familiar with the area they will be driving through. Remember to mention this in your job description.

Other responsibilities as a truck driver depend on the type of truck and the type of cargo.

Some businesses expect the drivers to load and unload cargo. However, more often than not, the driver is not tasked with loading and unloading goods. If you expect your truck driver to handle loading and unloading, state this clearly in your job description for a semi-truck driver.

Truck Driver Requirements and Qualifications

Your driver must have a commercial driver’s license (CDL). This allows them to drive and operate trucks for your business.

They must also provide a valid DOT physical medical certificate no older than two years.

Some businesses ask that job applicants have had their CDL for at least two years. This is more common with the bigger companies. It’s up to you if you want to ask for this. However, some experience with commercial truck driving is always advised.

Education and Training

If your driver has attended a CDL training school, they will be better equipped for commercial truck driving.

What if they’re driving a specialty truck, such as a construction vehicle, a hazmat truck to transport hazardous materials, or a truck for towing semis? Your business may offer its own specialized training, and if you do, state that clearly.

If you do not provide such specialized training, request that CDL drivers provide proof they are qualified to drive such a vehicle.

Technology Skills

Modern trucks are fitted with modern safety, navigation, and fleet management systems,  telematics, route optimization features, and AI-assisted technologies. Your driver must be familiar with these technologies. Alternatively, you must provide training on how to use them.

What Makes a Good Truck Driver?

Before writing your semi-truck driver job description, think about what makes a good truck driver.

They must have a CDL and preferably specialized truck-driving training. Experience in truck driving is advantageous. They should be healthy and fit, willing to travel, and able to maneuver large vehicles and drive for long distances.

They also need to know the relevant truck-driving rules and regulations and modern truck technologies. They should also be able to make decisions under pressure and follow accident procedures.

Sample Job Descriptions

These sample commercial truck driver job descriptions will show you how you can structure your commercial truck driver job description. Your exact needs will determine what you add, remove, or amend.

Long-Haul Tractor Trailer Driver Job Description

Looking for a Long-Haul Tractor-Trailer Driver

We are looking for an experienced long-haul tractor-trailer truck driver to deliver our manufactured goods across the US.

Job Responsibilities include: 

• Loading, transporting, and unloading finished goods
• Managing distribution from our manufacturing plant to our warehouses throughout California
• Meeting delivery schedules on time while complying with road rules and federal regulations
• Mechanical and safety inspection of vehicles
• Basic preventative maintenance
• Documenting and logging your work expenses
• Reporting of serious mechanical problems, road accidents, traffic violations, incidents, or cargo defects

Qualifications & Job Requirements

• Commercial Driver’s License CDL with (X) years of experience as a tractor-trailer truck driver
• (X) years of experience with tractor-trailer truck driving, truck telematics, and (X) software
• Ability to drive long hours and travel regularly
• Good knowledge of applicable traffic laws and regulations
• A clean driving record with no history of traffic violations
• Willingness to submit to regular drug checks
• No criminal record — a  background check will be done

Local Delivery Heavy Truck Driver Job Description

Looking for a Local Delivery Heavy Truck Driver

We are looking for an experienced heavy truck driver to deliver our manufactured goods to regional distribution centers.

Job Responsibilities include: 

• Transporting finished goods to our distribution centers throughout California
• Meeting delivery schedules on time while meeting all relevant road rules and trucking regulations
• Mechanical and safety inspection of vehicles
• Preventative maintenance
• Reporting road accidents, traffic violations, and incidents

Qualifications & Job Requirements

• Commercial Driver’s License CDL with (X) years of experience as a heavy truck driver
• (X) years of experience with heavy truck driving
• Knowledge of truck-driving rules and regulations
• A clear driving history with no traffic violations
• Must be willing to submit to regular drug checks
• No criminal record — a  background check will be done

Conclusion

With these commercial truck driver job description samples as your guide, you’ll be able to write your own commercial truck driver job description with ease.

And if you’re looking for financing to add to your fleet of trucks, we’ve got you covered there, too. Mission Financial Services provides access to financing for both new and used trucks and lending options for truck repairs.

Contact us today, and let us help you grow your trucking business.

The trucking industry supports over 8.5 million jobs, and not all of them require being behind the wheel. If you’re passionate about the industry but don’t yet have a commercial driver’s license, there are plenty of rewarding non-driving career paths to explore.

From administrative roles in trucking companies to warehouse operations and IT positions, the industry offers diverse opportunities to get your foot in the door and build a successful career. Below, we’ll highlight some of the most lucrative non-driving trucking jobs to help you turn your passion into a profitable future.

10 Non-Driving Jobs in the Trucking Industry

Non-driving jobs in the trucking industry can be divided into two main categories: technical and non-technical roles.

Technical positions focus on working with computer systems used for tracking shipments, managing billing, and other technology-driven tasks. On the other hand, non-technical positions include general office work, warehouse operations, and logistics management.

Here are some of the most common non-driving jobs to consider. We’ve also included each position’s average annual salary estimates to help you weigh opportunities that match your financial goals.

1. Billing Clerks

Billing clerks in trucking companies are responsible for the business’s incoming cash flow. In this role, you’ll manage customer accounts and handle invoice preparation, processing, and mailing. You’ll also handle billing issues to ensure payments are made on time.

The role also involves data entry and dealing with paperwork or digital information related to customer deliveries. It might include interacting with customers through phone calls or answering emails. On average, you’ll earn about $42,000 annually as a billing clerk.

2. Warehouse Specialists

Warehouse specialists receive and process incoming or outgoing goods and materials. They focus on loading and unloading trucks, and some of their duties include:

• Picking goods from distribution centers and ferrying them to the shipping bay for loading
• Receiving merchandise for delivery or return and verifying against the purchase order, ensuring its content is accurate and undamaged
• Counting and stocking goods based on the inventory’s control log
• Identifying damaged, lost, or missing items, and notifying the supervisor, and more.

You may have to operate a forklift and other warehouse equipment to perform some of the duties above, but it’s nothing to worry about. Most trucking companies offer specialized training on using the required warehouse equipment.

A warehouse specialist differs from a warehouse lead, who takes a more supervisory role. As a warehouse lead, you’ll be responsible for a team of specialists, assigning tasks, enforcing safety protocols, and ensuring smooth operations.

Both roles pay well, although the warehouse lead makes more (about $49,660 annually), whereas the national average salary for warehouse specialists is about $45,956 annually.

3. Dispatchers

Also known as fleet managers, dispatchers are in charge of the daily workings of a trucking company’s fleet. In this capacity, your key responsibilities will include:

• Coordinating routes
• Ensuring truck drivers comply with trucking schedules and regulations
• Handling new drivers and making sure they understand company procedures and policies

You may also have to handle logistics, including tracking shipments, updating warehouse leads as required, and dealing with unexpected issues when truckers are on the road. Dispatcher salaries range between $43,729 and $56,850  per year.

4. Safety Compliance Officers

Safety compliance officers ensure all employees are safe on the company premises and the road. They enforce truck company and state safety regulations to ensure no one gets harmed while on the job. This includes:

• Tracking driver hours to ensure all truckers comply with the Federal Motor Carrier Safety Administration (FMCSA)’s hours of service regulations.
• Checking driver licensing and mechanic certifications
• Double-checking that all trucks are safe for operation

You’ll earn around $98,949 annually as a safety compliance officer.

5. Truck Driver Trainers

As a truck driver trainer, you won’t work for trucking companies but for Commercial Driver’s License (CDL) training schools. The role involves teaching aspiring truck drivers how to operate a commercial vehicle safely, including how to

• Load and unload a large truck
• Use a compression brake the right way, etc.

This position pays about $57,131 annually, but you’ll need a commercial driver’s license to qualify. If you don’t have one, consider the other non-cdl jobs on our list.

6. Human Resources Managers

Human resource managers ensure compliance with all federal trucking laws regarding employees and develop company policies. They also create activities or events that promote collaboration and foster a healthy company culture. Some of your responsibilities as a human resource manager in the trucking industry will include:

• Performing background checks and hiring new drivers plus other team members
• Processing paperwork on pay and other employee benefits
• Address employee needs and concerns

If you become a human resource manager, you’ll earn approximately $83,685 (on average) yearly.

7. Fleet Technicians

Every trucking company requires a fleet technician to keep their vehicles moving and equipment in good shape. You’ll service the trucks after trips, ensuring they meet all federal and state safety regulations before they’re back in operation. Doing this involves several duties, such as:

• Carrying out routine inspections, repairs, and maintenance on diesel tractors following OEM guidelines
• Conducting all scheduled and necessary preventative maintenance services on the fleet
• Diagnosing and replacing exterior engine parts
• Installing and working with various types of the required in-cab electronic equipment
• Completing the Department of Transportation (DOT) outbound truck inspections to confirm repairs take place as required

You’ll earn over $54,504 in this role and have room to increase your ranks from level 1 to 2 and higher. The higher you rise through the ranks, the more you’ll earn.

8. Porters

Porters in the trucking industry are responsible for the basic upkeep of the vehicles. They clean the truck’s interior and exterior while performing routine checks to ensure the trucks are ready for operation. Some essential duties include:

• Removing debris, spills, dirt, and trash from the carb plus cargo area
• Checking tread depth and tire pressure
• Conducting fluid level checks, monitoring the levels of oil, coolant, and windshield washer fluid
• Inspecting essential truck components, such as lights and wipers
• Carrying out general pre-trip inspections before the vehicle leaves the yard and reporting any maintenance issues to mechanics

For this role, you’ll earn an average annual salary of $31,944 (or more).

9. Transportation Supervisors

Transportation supervisors oversee the entire company’s transportation system. They make strategic decisions regarding scheduling drivers, assigning routes, resource allocation, managing vehicle maintenance, and promoting compliance with regulations.

This differs from a dispatcher’s job description, which mainly focuses on monitoring individual deliveries and driver activity. On average, transportation supervisors make about $67,761 per year.

10. Software Developers in Trucking

Software development is likely the most rewarding non-driving job in the trucking industry. With a national average salary of $124,010 annually, software developers offer technical support to different departments or team members, including office workers and truck drivers.

Besides developing and maintaining the electronic logging plus other automated systems, they can create customized software for billing, scheduling, and tracking shipments for various trucking companies.

Skills Required for Non-Driving Jobs

To succeed in non-driving roles within the transportation industry, you’ll need a combination of technical knowledge, organizational abilities, and communication skills. Below are some of the top skills that can help you excel and build a thriving career in the field:

Communication Skills: Clear verbal and written communication is essential for collaborating with colleagues and providing excellent customer service, especially in roles like billing clerks and human resources.

Problem-Solving Abilities: Finding solutions to issues arising in real-time is crucial for almost all non-driving jobs. But it will especially come in handy if you’re a transportation supervisor, dispatcher, fleet technician, or human resource manager since these roles require you to solve unexpected challenges often.

Technical Proficiency: Technical proficiency is vital for jobs that require you to use various systems. A few of these skills may include basic computer knowledge such as crafting and sending business emails, using spreadsheets, or any other relevant software based on the job.

Organizational Skills: Time management and organization are key for warehouse leads, transportation supervisors, and dispatchers to ensure deliveries happen on schedule without costly delays.

Industry Knowledge: The correct industry knowledge is crucial for various jobs. For example, if you choose to become a safety compliance officer, you must have exceptional knowledge of trucking laws and regulations to execute your duties effectively. The same goes for a fleet technician. You require an adequate grasp of commercial motor vehicle functionality to carry out your duties.

Pathways to Entering Non-Driving Roles

Most non-driving jobs in the trucking industry are easy to break into with the right skills and dedication. With the abilities listed above and a strong work ethic, you can qualify for many roles. However, positions like human resource management and software development may require additional certifications or education.

To boost your chances and access a wider range of non-driving opportunities, consider the following pathways:

Educational Requirements

A two-to-four-year degree or higher education credentials can set you apart and increase your chances of landing high-paying roles. For instance, a degree in human resources or relevant experience can make you a strong candidate for HR positions in most trucking companies.

Certifications and Training Programs

Participating in certifications and other training programs in the industry can also increase your chances of getting various roles. You’ll become familiar with the trucking industry terminology, concepts, regulations, and skills that can help you perform different duties better.

Examples of training programs to consider include DOT certification, brake certification, and OSHA tire training if you want to become a fleet technician.

Networking Opportunities

Networking and developing good relationships with industry stakeholders will help you access more opportunities within the industry and grow your career. One proven way to network is to attend industry events. Visit our company news and events section frequently for updates on upcoming trucking events you can attend to start building your network.

Conclusion

The trucking and transportation industry offers a wide range of non-driving career opportunities beyond what many realize. We’ve highlighted several options to help you take the first step toward building a successful career in this dynamic field.

For more insights on the trucking industry and tips on advancing your career, explore our blog. If you’re considering becoming an independent owner-operator, give us a call. We offer affordable commercial vehicle loans tailored to your financial needs, making it easier to purchase your first truck and kickstart your journey with confidence.

Running a trucking business isn’t just about moving freight – it’s about juggling logistics operations, compliance, and customer expectations.

Without the right tools, it’s tough to manage customer relationships, track shipments, and provide accurate delivery estimates. A logistics customer relationship management software helps streamline processes, manage leads, and use CRM data for smarter decision-making.

Here’s what you need to know about using a CRM for the trucking industry and how it can boost your long-term success.

Why CRM Software Matters for Trucking Companies

Trucking and logistics companies rely on CRM systems to perform many crucial tasks. Here are some of the main functions and benefits of CRM for the trucking industry.

Streamline Your Workflows

CRM software automates many tasks in a logistics business, making daily processes more efficient.

Dispatching can be handled with just a few clicks, making sure that drivers are assigned quickly and effectively. Invoicing becomes smoother with automated billing, reducing errors and making payments faster.

Document management is also simplified. Things like permits, contracts, and compliance records are all stored in a centralized system, which makes them easy to access.

By reducing manual paperwork, a CRM helps logistics companies save time, minimize errors, and focus on growing their business.

Enhance Your Delivery Tracking

Logistics service providers can access real-time tracking and integrated GPS solutions within a CRM. This gives fleet managers complete visibility into their deliveries.

Managers can monitor truck locations, estimated arrival times, and potential delays. If a shipment is running late, the transportation and logistics CRM can automatically notify customers, which reduces uncertainty.

This improves on-time delivery rates in the logistics industry. It ensures better route optimization and boosts customer satisfaction.

A well-tracked delivery system also prevents customer communication issues and allows companies to operate confidently. This is important for customer retention and smarter fleet management.

Empower Your Supply Chain

A trucking company’s success depends on how well it manages suppliers, inventory, and logistics.

CRM software helps streamline these relationships by tracking supplier performance, managing freight contracts, and ensuring steady inventory levels. With better coordination between trucking companies, warehouses, and clients, businesses can prevent delays, optimize storage space, and improve overall supply chain management.

A connected supply chain means fewer disruptions and better overall performance.

Improve Customer Service

The right CRM tools centralize all customer data in one place, which allows trucking companies to provide faster and more personalized service.

When a client calls with a question, you can quickly access their order history, delivery updates, and past interactions. Automated follow-ups can keep customers informed about their shipments, which builds trust and reliability.

This enhanced customer data management improves response times and offers more tailored service. With this, trucking companies can strengthen customer relationships and boost retention rates.

Control Transportation Costs

Fuel, maintenance, and operational expenses add up quickly in the trucking industry. CRM tools help track these costs, providing data-driven insights to cut unnecessary spending.

By analyzing fuel consumption patterns, companies can optimize routes and reduce fuel waste. Expense tracking allows fleet managers to identify cost-saving opportunities, like choosing more efficient carriers or reducing idle time.

Forecasting demand with CRM analytics also helps in adjusting fleet operations, preventing overuse or underutilization of vehicles. This is essential for stable business growth.

Planning and Risk Management

CRM trucking software plays a vital role in risk management by helping trucking companies anticipate potential issues.

For logistics companies, it can store compliance records, driver safety data, and fleet maintenance logs. This means all your critical information is easily accessible.

By identifying risks in supply chains and trucking routes, you can make better strategic decisions.

For example, if a route frequently experiences delays, managers can proactively adjust schedules or find alternative paths. A CRM also helps track driver performance, reducing accidents and maintaining safety standards.

Stay Compliant with Government Regulations

Trucking companies must adhere to DOT and FMCSA regulations to operate legally.

CRM and logistics software simplifies compliance here by storing important documentation, tracking renewal dates for permits and licenses, and automating reporting processes.

This reduces the risk of missing crucial deadlines and helps you avoid expensive fines.

What to Look for in a CRM for the Trucking Industry

A customer relationship management system can include many unique features and functions. For a logistics business, here are some of the most important elements to look out for.

Scheduling and Dispatch Management

Good logistics CRM software helps trucking companies efficiently allocate drivers, plan routes, and schedule maintenance tasks.

Dispatchers can assign loads based on driver availability, truck capacity, and route efficiency, all within the system.

Route planning tools within the logistics CRM can optimize delivery paths to reduce fuel costs and improve on-time performance. This ensures drivers take the most efficient routes, reducing delays and maximizing fleet productivity.

CRM systems can also keep track of vehicle maintenance schedules. Automated reminders help fleet managers stay ahead of routine servicing, inspections, and compliance checks.

Automation That Increases Productivity

CRM software eliminates repetitive tasks by automating invoicing, follow-ups, and contract management.

Instead of manually generating invoices, the system creates them instantly and delivers them to clients. This reduces billing errors and speeds up payments.

Automated follow-up emails ensure customers receive payment reminders, status updates, and renewal notices without manual intervention. This keeps logistics business operations smooth and prevents unnecessary delays.

Contract management tools can store agreements, expiration dates, and rate adjustments within the CRM, ensuring you never miss a renewal or pricing update.

The result is improved operational efficiency which saves time and boosts business performance.

Mobile CRM for Dynamic Work

Trucking operations happen on the road, so a CRM must be accessible from mobile devices.

A mobile-friendly CRM allows drivers and field staff to check schedules, update delivery statuses, and access important documents from anywhere.

With the right CRM solution, dispatchers can instantly communicate with drivers, ensuring they receive new assignments, routing changes, or emergency alerts in real-time. Customers also benefit from improved transparency, as they can receive live updates on their shipments.

Mobile access helps teams stay connected, which reduces delays caused by miscommunication or lack of access to important information.

Centralize All Communication Touchpoints

A CRM should integrate all customer interactions – email, phone, and chat – into a single platform. This means every conversation your business has with a client is logged and easily accessible, preventing miscommunication and improving response times.

When transportation companies can see a full history of interactions and sales data, they provide more personalized and consistent support.

Automated messaging also ensures customers receive timely updates, keeping them informed throughout the shipping process.

Track Lead and Task Updates from Anywhere

CRM software helps trucking companies manage sales pipelines and track new business opportunities in real-time. Sales teams can log leads, set reminders for follow-ups, and track progress through different sales stages.

This ensures that no potential client is overlooked, which is important to increase conversion rates and improve customer satisfaction.

Managers can assign tasks to employees, track completion rates, and ensure that business opportunities are properly pursued.

Having real-time access to task updates allows for better decision-making, even for managers working remotely. With a CRM, trucking businesses can grow their customer base and improve revenue streams without losing track of prospects.

Customize Deals and Client Profiles

A CRM should store detailed customer information, including contract terms, freight rates, and special shipping requirements.

Having this data readily available allows you to offer more customized services based on a customer’s history and preferences. If a customer requires refrigerated shipping or priority handling, the CRM ensures these details are always considered.

Personalization strengthens the customer experience and increases long-term business opportunities.

Automated reminders also help businesses stay ahead of rate negotiations and contract renewals, which ensures smooth client interactions.

Accurate Reporting and Analytics

Data-driven decision-making is crucial in the trucking industry. A CRM provides insights into fleet performance, customer trends, and financial health.

With this, you can track key performance indicators (KPIs) such as delivery times, fuel efficiency, and revenue per mile. These insights help identify operational inefficiencies and allow you to adjust operational strategies accordingly.

Customer data also reveals buying patterns, helping you create targeted marketing campaigns and special offers. Accurate reporting ensures that you can make informed decisions, optimize operations, and maintain profitability.

Conclusion

Investing in the right CRM is essential for trucking companies looking to improve customer communication, streamline compliance management, and enhance sales management – amongst many other things.

The benefits of CRM go beyond organization. A good CRM system helps automate repetitive tasks, analyze customer behavior, and track key data points for smarter decision-making. With better insights from customer feedback, trucking businesses can boost customer satisfaction and optimize operations. This is essential for keeping customers happy and staying ahead of the competition.

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